Customer Benefits

Customer-Benefits-of-Working-with-K-and-M-Collision-in-Hickory-North-Carolina

When choosing a repair facility to care for your car, the most important issue for a customer is TRUST. We want to give you the peace of mind that comes from knowing your vehicle is in capable, and caring hands. In addition to repairing cars for people who come to us by word of mouth or from previous, satisfied customers, we will work with ANY insurance company to get our customers needs met.

Your vehicle is one of your most important investments. Every effort is made to handle your claim quickly, efficiently, and hassle free. K & M Collision Center’s customer service is second to none. As a member of the business community we adhere to the code of Ethics, our pledge of honesty, integrity, safety and craftsmanship.

Our Warranty

We take great care to ensure that every repair meets our standards for quality. The labor performed by us is guaranteed against any defect in workmanship for as long as you own your car.

Our Warranty provides:

  •  Limited Lifetime Warranty on metalwork.
  •  Limited Lifetime Warranty on paint, stripes and decals.
  •  One Year Limited Lifetime Warranty on mechanical repairs.
  •  One Year Limited Lifetime Warranty on parts (does not exceed mfg. warranty).

To provide you with added protection, your warranty is also registered with the Automotive Customer Relations Bureau (www.theacrb.com), an independent consumer protection organization. The Bureau functions as a consumer watchdog entity and customer experience evaluator for the collision repair industry.