Porsche Collision Repair – FAQ
for Certified Repairs, OEM Parts, and Concierge Service
for Certified Repairs, OEM Parts, and Concierge Service
Porsche Collision Repair – FAQ
for Certified Repairs, OEM Parts, and Concierge Service
for Certified Repairs, OEM Parts,
and Concierge Service
Frequently Asked Questions About Porsche Certified Collision Repair
As a Porsche Certified Collision Center — and the most certified facility in the country — K&M Collision provides expert, OEM-approved repairs for every Porsche model, from Taycan to GT3.
Below are answers to the most common questions Porsche owners ask us. This information is designed to help you feel confident in your repair, whether you’re a local customer or shipping your vehicle to us from out of state.
As a Porsche Certified Collision Center — and the most certified facility in the country — K&M Collision provides expert, OEM-approved repairs for every Porsche model, from Taycan to GT3.
Below are answers to the most common questions Porsche owners ask us. This information is designed to help you feel confident in your repair, whether you’re a local customer or shipping your vehicle to us from out of state.
Click the button below or call us at (828) 569-1275 to contact us for more information.
K&M Collision meets every criterion of Porsche’s global Collision Program: factory tooling, PIWIS live manuals, and continuous field audits. We’re entrusted to repair Porsche Corporate fleet vehicles and have supported the Porsche factory race team—proof that the brand relies on our precision.
Our technicians are Porsche High-Voltage certified to isolate, test, and re-commission Taycan battery systems. Factory targets and PIWIS coding restore Driver⁺ radar, lidar, and camera modules to OEM tolerances after any structural work.
After hands-on instruction with Porsche-authorized Glasurit/BASF engineers, we match any Paint-to-Sample or multi-stage pearl finish with ΔE < 2 accuracy—virtually invisible to the human eye.
German-made Celette benches, Porsche specialty rivet guns, and nitrogen welders are on-site. Our certification grants access to restricted structural components unavailable to non-certified facilities—ensuring your Porsche is rebuilt with the exact materials it left Stuttgart with.
Every structural and refinish expert completes Porsche’s four-day Collision & Paint program, maintains ASE-Master status, and holds I-CAR Platinum credentials—exceeding industry Gold Class benchmarks.
Porsche personnel conduct yearly, on-site evaluations of our equipment, processes, and customer experience. K&M consistently earns a 98 % satisfaction index—placing us among the highest-rated centers in the certified network.
Regional dealerships trust us with their customers’ cars: Porsche Columbia, Porsche Northlake (Charlotte), Porsche Greensboro, and Porsche Asheville all designate K&M as their collision-repair partner and sponsor—real-world validation of our quality.
Beyond Porsche, we’re certified by Acura, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, Genesis, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Land Rover, Lincoln, Lucid, Mazda, Mercedes-Benz, Nissan & GT-R, Ram, Rivian, Subaru, Volkswagen, Volvo—and soon MINI and Toyota.
Our credentials extend to aluminum, carbon-fiber, and mixed-material architectures across brands, plus EV battery isolation for Lucid, Rivian, and upcoming MINI/Toyota EV platforms.
K&M’s in-house fleet regularly collects and returns Porsches across NC, SC, GA, TN, VA, and FL and will transport Porsche vehicles from all over the country. Photo documentation, tracking, and padded tie-downs protect your investment every mile.
All workmanship is warrantied for life for the time you own your vehicle. OEM parts are guaranteed, and warranties remain intact thanks to genuine component usage.
Audit cycles, OEM training updates, and facility reinvestments keep us ahead of evolving materials and tech. MINI and Toyota certifications will raise our total to an industry-leading 36 OEM approvals.
A Porsche Certified Collision Center is a body shop that has been approved by Porsche after passing rigorous audits, training, and equipment standards. K&M Collision is one of a limited number of shops in the U.S. authorized to repair Porsche vehicles using OEM tools, repair procedures, and parts — including access to restricted structural components and proprietary systems like Driver+.
Yes. We only use factory-authorized OEM Porsche parts. No aftermarket or imitation components — ever.
Our white-glove concierge service includes:
We offer pick-up from locations across the Southeast, including North Carolina, Georgia, Tennessee, South Carolina, Virginia, and beyond.
We follow the exact repair procedures outlined in Porsche’s official live workshop manual. Our technicians are trained and certified by Porsche’s training facility and use factory tooling, measurement systems, and diagnostic scanners — including PIWIS and ADAS targets.
Yes. We are one of the only certified shops trained directly by Porsche’s approved paint manufacturers. Our refinish team uses OEM mixing systems, camera-based spectro matching, and controlled spray environments to reproduce even complex Paint-to-Sample finishes.
We are trained and equipped to recalibrate Porsche Driver+ systems (ADAS), including cameras, radar sensors, and lane-keeping technologies. We use Porsche-certified ADAS targets and alignment systems to restore factory safety features.
Yes — our team is trained in high-voltage Porsche repair protocols and certified to work on the Taycan, including EV battery safety, ADAS calibration, and thermal management systems.
Every repair is different, but after your estimate, we’ll provide a personalized timeline. Factors like structural damage, parts availability, and calibrations can affect turnaround. Concierge clients receive updates throughout the process.
K&M Collision holds the following Porsche and industry certifications:
Yes — if you want to maintain your Porsche’s structural, corrosion, or ADAS system warranties, the repairs must be done using Porsche-approved procedures and parts. That’s exactly what we do at K&M Collision.
Concierge Service
Concierge Pick Up & Delivery makes your repair process hassle-free. We take care of everything from picking up your vehicle to delivering it back.
This service is at no cost to you. It’s part of our commitment to superior customer care.
Why Choose K&M
Concierge Contact
Pick-Up & Delivery Service
Rental Arrangement
Manufacturer Certified Excellence
Lifetime Warranty
Family Owned &
Nationally Recognized
Family Owned &
Nationally Recognized
For decades, we’ve maintained award-winning quality standards. Our family-operated business is built on a foundation of trust, excellence, and community commitment. Choose K&M for a repair experience that sets the bar for the industry.
Family Owned &
Nationally Recognized
For decades, we’ve maintained award-winning quality standards. Our family-operated business is built on a foundation of trust, excellence, and community commitment. Choose K&M for a repair experience that sets the bar for the industry.