Testimonials 2018-05-01T19:06:59+00:00
Testimonials

Volkswagen Repair Testimonial

My vehicle hadn’t even had it’s first oil change yet when it was vandalized. It was a brand new car, a 2014 Volkswagen, and it’s a lease. If the car wasn’t fixed correctly the first time, then I would have been responsible for the charges when I turned my car in. I would highly recommend K & M. My car looks great. It was in really bad condition when I brought it in. There were dents all over the hood and roof, and it looks like a brand new car again. It was a really great experience. They were very professional. They kept me up to date with everything. I’ve had a lot of issues with my insurance company not wanting to pay. If they had not taken up for me, I would have had to pay thousands of dollars that I don’t have when I would have had to turn my car in at the end of the lease, because Volkswagen goes over your car very thoroughly when you turn in your car, and they would have caught that. I don’t think many shops take care of their customers the way that K & M does.
Nicole Forshee
Our 3 week old 2016 Porsche Cayenne was rear-ended and it made us absolutely sick. After some online research we landed on K&M based on their Porsche certification and positive reviews. We were not disappointed. We worked with Kyle. He handled our repair from a-z to include working with the insurance company. Communication was very good during the repair process. It was not a quick repair, but the result was worth it. It looks brand new again. They even picked up the car in Columbia and transported it to their shop.
Michael Flock
You couldn’t ask for a better repair shop! Great customer service! They don’t just care about getting the job done, they care about their customers! I had to battle with the insurance companies and the one who had my best interest in mind should’ve been the ones I pay every month (my insurance provider), but not this time, it was K & M. Not only did they make sure I was taken care of financially, they also made sure I had a car to drive while my car was in the shop, even after the insurance company stopped paying for my rental! They made an otherwise stressful time in my life extremely satisfying, in the end. I would recommend them to anyone. Don’t always listen to your insurance companies, they don’t always look out for the “little guy”. But K & M did for me!
Kelly Gooderham
My friends know me to be a man of few words but when it comes to K&M Collision of Hickory, the way they treated me could fill volumes. Michael Brashaw, Operations Manager, resolved a problem I was having with my insurance company in two days, a problem I had been working on for 6 weeks. It’s reassuring to know that there are still people who care about their profession. I take my hat off to K&M Collision for their excellent service and highly recommend them for all your car problems. Enough said.
Dale Borland
The staff is honest & friendly and kept me informed throughout the repair process. My BMW was completed on time and looks like new (again). I definitely recommend K & M Collision to anyone who needs auto body repairs!
Judy Wagner
Thank you all so much for the work you did on my Mercedes. It looks better than it did when it was new. Doug and I will be sure to tell everyone we know what a great job you guys do.
Kay Crawford
I recently had my Honda repaired at K & M. I was extremely happy with the work they did. Staff is very friendly and will work with your needs. This is the only auto body shop in the Hickory area that I trust. I recommend this shop to anyone, you will not be disappointed!!
Mary Goodnight
I recently have had repairs done with K & M. I have to say my car looks better than it did when I purchased it. The staff is extremely friendly and highly professional. K & M walked me through the entire repair process and kept me educated. I trust K & M 100% with the repair process and will return anytime I need collision repairs.
Lauren Weaver
You couldn’t ask for a better repair shop! Great customer service! They don’t just care about getting the job done, they care about their customers! I had to battle with the insurance companies and the one who had my best interest in mind should’ve been the ones I pay every month (my insurance provider), but not this time, it was K & M. Not only did they make sure I was taken care of financially, they also made sure I had a car to drive while my car was in the shop, even after the insurance company stopped paying for my rental! They made an otherwise stressful time in my life extremely satisfying, in the end. I would recommend them to anyone. Don’t always listen to your insurance companies, they don’t always look out for the “little guy”. But K & M did for me!
Kelly Gooderham
After many years of having our families vehicles repaired we have finally found someone that is a true professional. I have never been treated with the respect and concern that Kevin and Michael give to me. With state of the art equipment and an extremely clean shop they will without a doubt impress you. We drive old trucks to new Porsches and would not let anyone else touch them but the guys at K&M Collision.
Dennis Harrow
Free Consultation

Contact K & M for a Free Consultation!

If you're looking for the highest quality collision repair services in North Carolina, call K & M Collision in Hickory at (828) 569-1275 or contact us online for a free consultation!
Free Consultation