Your Post-Accident Game Plan Starts Here
A car accident can happen in an instant—but knowing what to do next can make all the difference. At K & M Collision, we’re here to guide drivers through every step of the process, from the scene of the accident to fully restoring your vehicle. Follow these important steps to protect yourself, your passengers, and your vehicle.

Check For Injuries
Your safety comes first. Check yourself and your passengers for injuries and call 911 immediately if anyone is hurt. If the accident is minor and your vehicle is drivable, move it to a safe location away from traffic. Turn on your hazard lights to alert other drivers.

Call The Police
Even in minor accidents, it’s important to have an official police report. This documentation can be crucial when filing an insurance claim and protecting yourself legally. Be sure to get the responding officer’s name and report number.

Exchange Information
Collect key details from all drivers involved, including: Names and contact information, driver’s license numbers, insurance company and policy numbers, vehicle make, model, and license plate. If there are witnesses, try to get their contact information as well.
Document & Notify Insurance
Use your phone to take photos and videos of the vehicle damage, the accident scene and road conditions, and the traffic signs or signals nearby. This evidence can help support your insurance claim and ensure an accurate repair estimate. After everything has been documented, contact your insurance provider as soon as possible to report the accident. Provide them with all the information and documentation you gathered. Be honest and detailed about what happened.
Choose a Trusted Collision Repair Shop
You have the right to choose where your vehicle is repaired. K & M Collision offers expert auto body repair, advanced refinishing, and certified technicians who restore your vehicle to pre-accident condition. We work with most insurance companies and help streamline the claims process for you.
Schedule Your Repair in Hickory, NC
Once your claim is underway, bring your vehicle to K & M Collision for a thorough inspection and repair plan. Our team will keep you informed every step of the way and ensure your vehicle is repaired safely and correctly.
Get Back On The Road With Confidence
Drivers trust K & M Collision because we combine experience, precision, and customer-first service. From minor dents to major collision damage, our certified technicians use advanced equipment and proven repair methods to get you back on the road with confidence. Dealing with a car accident can be overwhelming, but you don’t have to handle it alone. K & M Collision is here to help you every step of the way—from initial assessment to final repairs. Contact us today to schedule your estimate and let our team take care of the rest.